What do you do with a Careless User

Presenter - Scott Wilson Oklahoma State University
Available on Google Wave - with:public netc2010

Careless Users Credo
Never Change Passwords
Password will be my dog's name
I will use same password everywhere
Any Phishing is legitimate
all popups are let=git
Updating is what other people do
my actions do not affect anyone

The careless user will always fall prey to parasites because he does not have the perception to penetrate the deception.

Perception VS Deception

Perception requires that we adopt a posture of awareness about our computing environment to be aware of the predators.

It requires defensive computing.

Barriers to Defensive Computing
1) Entertainment Attitude
2) Sense of being overwhelmed
3) Lack of understanding consequences/Lack of sense of Responsibility
4) "Mysterious" nature of information technology


Overcoming the Barriers
Education
Documentation
Isolation
Evolution/attrition


OSU's Solutions

Training for Facebook Twitter and others
Safety Training required once a quarter
Partnering with other Universities
Dawning of a new era of understanding between users and techs

The Careful Users Credo
Understand password security
Spot phishing emails and not reply to them
Others.