Tuesday, May 25, 2010

Implementing Kayako - An inexpensive help desk software suite

Presenter - Russ Feldhausen - Kansas State University
Available on Google Wave - with:public netc2010

$300 one time fee for the suite with the e-support version.
Needs PHP and MySQL on the server.
Mobile interface is available.
Lots of add-ons available. Kayako forums are very active, especially the one on add-ons.

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